I just wrote a big in depth reply, and it didn't go through

Short end because I'm too tired to write it again-

I am a small pet store owner and hope I have new insight.

The animal abuse reports are good, but don't get your hopes up. Unless your state is VERY diff. from mine, it is likely to go nowhere. Most of the people who enforce don't know, and don't care, and won't consider it abuse anyways.

You want to get back-here are my best tips:

1. Contact corporate, it works
2. Boycott, but it does no good without letting them know and know why
3. Educate the competition. Some may be receptive, and many may not, but it will tell you if they are a good owner or not that is willing to do what they need to do to run their business right; and it gives them (and their animals) a leg up on that store.
4. Write online reviews. Include animal education in the review. This tells people looking at it not only that they don't know what they are doing, but also tells them what to ask to know who does.

Hope this helped!