I've found that - in the case of a couple of problem eaters here - carpets can sometimes be triggered by prey items that any ball python keeper would consider insanely large - 1.5-2x the diameter of the snake!
Good luck with her.
(And yeah - the more details you can give of her husbandry & situation, the easier it will be for the real experts 'round here to help you out.)
~Bruce
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