Alright so here's an update. I chose to go in and personally speak with the owners as I felt this was serious enough that a phone call just wouldn't demand the type of attention that it deserved. I took a lot of what you guys said with me into that meeting expecting no more than an I'm sorry or something like that. Although I do have a good relationship with the owners, I figured that if the woman denied my claims, they would take her side as an employee. Unfortunately, this store pushes so much volume that one unhappy person won't really bother them, especially when you live in an area that doesn't have many other choices when it comes to reptiles. Anyways, I went in and sat down with both the husband and wife and told them what happened and also brought up a lot of other points that was discussed here. Without saying much the husband left the room and left me thinking this wasn't all that serious to him. During that time the wife was writing things down which I felt was good but weird at the same time. Next thing I know, the husband returns with the woman in question and sat her next to me...oh man was that awkward. He took the wifes pad of paper and went over some of the comments she made and some of the points I made. She denied saying that only rich people by boas but confessed to saying that BP's were a cheap man's snake (as she now put it) and that if I was to pick up a snake that I shouldn't "waste my time" with a normal BP. I sat there now with my eyes wide open thinking..."Are you kidding me? What is this woman thinking". The husband then brought up her putting the snake on me after I said no and she laughed saying "I thought he was joking, look at him he can handle it" (I assume that comment came from the fact that I'm a big and muscular guy with a lot of visible tattoos) I was just speechless at this point and found that all I could do is smile and shake my head while letting out a small chuckle every now and then. That was it. That is when it finally happened. The husband says "You know "I'm going to keep her name private just incase" this isn't the first time someone has come in to talk about ways in which you made them feel uncomfortable. With all that on top of what you did to this young man yesterday, we feel that you are no longer suitable for your position within out store so we are letting you go."

I'll tell you, my stomach dropped like I was on a roller coaster. I didn't know what to do at that point so I just sat there in silence until the woman left the room. Afterwards, the owners again said they were very sorry, asked me if there was anything they could do to make things right with me as a customer, which I obviously declined as I felt they had done more than enough, and we walked around discussing other things...WOW what an ordeal. I've never experienced anything like this before at all.