Bad One.....recheck your resume. I use to do this when I worked a "real job". Remember that a resume is a brag sheet!! Brag....put all the good stuff you have done. As far as references....have you volunteered anywhere...babysat...anything like that. Put those down as your references.
If you would like you can email me your resume and I will take a look at it for you and help you out. I know it can be frustrating....but remember to think positive and walk in there like you are the greatest thing in the world for them and they would be crazy not to want someone with your experience. AND....even if you are just dropping off your resume...remember to dress professionally. First impressions!! And walk in and ask for the manager...do not just give it to the person at the counter.
Oh...there is so much more but it would be a book. Keep positive. Let me know if you want my help!!
Elise...that goes for you to...if you want my help I got your back sister!!