ummmm... first off ditch the cardboard hide.. thats like a haven for bacteria.. just get 2 identical plastic bowls from the dollerstore and cut an entrance out.. also, people always say that, 'my snake doesn't go in the other hide' ..but do you guys actually monitor them 24hrs a day? they dont necessarily need to be in both hides 50% of their lives.. you should just have it there incase they do want to cool off.. sometimes mine go 3 days hot 1 day cold.. it all depends so no need to stress... also, they are a nocturnal and if they sense people in the room they might come out to get your attention cause their hungry.. but that doesn't mean you should disrupt their feeding cycle just cause their hungry.. my dog will eat till it dies, lol.. hope this helps and message me if you have any other concerns..