Alright, I think we are in agreement here. I buy from both as I mentioned. I consider my male Cinnamon to be one of the favorites of my collection and like him a lot better than many others I've seen and he came from BallpythonInvestments who I believe is a smaller breeder (great guy by the way). A big breeder doesn't necessarily mean great snakes. I'm indifferent. But if the snake I want is from a big breeder, then that's who I'll buy it from. I agree with you that if they can't answer e-mails at all, then something is wrong. That's only happened with me with one big breeder and I won't buy from him as a result. I just don't expect long answers from them. But to your point, if you can't decide on an animal based on the picture they have, then asking for another picture, especially on a $1,000+ animal, is not unreasonable.