This is why Big Gunns never likes to ship on Thursday. BG has had some lost before, all but one were OK. You need to watch out when you call though, if you say it's a snake they may stop it in it's tracks and confiscate it. This may have happened anyway.

There's not much you can do but hope for the best. You can keep calling, but don't say it's a snake if he's not a verified shipper with UPS.


As far as it being "illegal". As far as BG knows it's not "illegal"(depending on the laws for the species in that state), it's against UPS policy unless you're a verified shipper of reptiles though. For some reason, even if you are a "verified shipper" you can still have problems with both Fed X and UPS. You would think they'd straighten this out by now with their employees, but it seems they have not.


Good luck.