HELP!!!bp's lost in the mail what are the chances??

[Shiffy420]

i was supposed to be receiving 2 bp's today, a bumble bee and super pastel both mia!! tracking stopped at 5 pm yesterday after noon at a sorting facility and then nothing after than, and no snakes today, the seller seems just as frantic as me but what are the odds if it shows up tom. they will still be alive?? all i can do is hope they aren't expossed to any extreme temps and he put a hole in the box for air. i just have a bad feeling this is about to be an expenesive disaster!! i've tried calling soooo many numbers to atleast find the package so i could maybe drive and get it or seller drive and reclaim it but they just can't find it!!! he shipped it usps too!!! idk why but i'm pretty sure that's illegal so there goes a claim wtf kind of bad luck is this!!! has this every happened to anybody else?? if so what was the outcome? thanks....

[Nate]

If he shipped snakes USPS - yes, that's illegal.

The tracking system of USPS is not reliable.

Who is the breeder, if you don't mind me asking?

[Elise.m]

Never had anything like that happen to me, Hope they show up for you!

[mainbutter]

There is never a good time for snakes to get lost in the mail, but the worst times are the dead of winter and height of summer. Temperature is the biggest killer of snakes in transit.

They can go without water and food for longer than you can, hopefully they'll find their way to you soon.

[ladywhipple02]

Had that happen to me, way back in the day. We shipped on a Thursday and the snake did not reach me on Friday due to bad weather in one of the shipping areas. The snake did not get to me until Monday morning. This was during the height of summer, 90 degree temps ALL weekend long... it was awful.

The snake reached me... and he was fine. Mad as all get out, and a little dehydrated, but fine. Packaging has to be considered... if the snakes were well packaged, they'll probably make it.

Hope it all works out for you.

[Shiffy420]

i didn't order them from a store i ordered them from off the kingsnake classifieds. The shipping informed me that he put a couple of air holes in the box and cool, so hopefully they are good on oxygen, but then that means there's a hole in the cooler part as well. All i can hope is that it doesn't get too cold. The last scan was prossed at a sorting facility in VT. I called the facility and was told that it arrived there at 5:15 and all mail is then routed to memphis tn. via plane, and from there bouce from hub to hub untill it gets to me. just it didn't get to me and never was scanned un tn. hopefully it doesn't get too cold tonight where ever they are and i keep my fingers crossed. it's really still a cointoss in my opinion though way to many factors involved. i just hope it pops up on the tracking grid at some point tonight so i know where it is atleast and it shows up tom. if i have to wait until monday wow. i don't even know what i'm gonna do if a box of dead snakes arrives as i payed 1800 shipped

[Stewart_Reptiles]

Couple of questions for you?

What do you mean by "in the mail", live reptiles should be shipped UPS or Fedex.

What is shipped Next Day Air?

What is the seller doing about this, have made him aware of this, has he been contacting the company used to ship your animal so they can locate where the animal is exactly?

What are his guarantees?

................................

It happened to me a few months back drop off an animal and next day when I check the tracking number to see where the animal was, the tracking number was not showing.

I immediately knew there was something wrong, I first contacted my customer (before he was even aware of the problem) to let him know that there was apparently a problem and that I was actively looking into this.

Turned out the snake never left the hub on my end, I retrieved it, kept him for a few days and ship him back out.

[seeya205]

The seller is responsible if your snakes don't make it! He chose the shipping company and he shipped it!

[ladywhipple02]

IDK that any shipper will deliver on a Saturday unless the package was specifically sent for Saturday delivery. That's been my experience, anyway (unless these were, indeed shipped through USPS, which, again, is ILLEGAL).

This just feels strange to me. Any breeder worth his salt is not going to ship through USPS, and they aren't going to ship on a Thursday knowing that, if the package is lost, it won't be delivered until Monday.

[Big Gunns]

This is why Big Gunns never likes to ship on Thursday. BG has had some lost before, all but one were OK. You need to watch out when you call though, if you say it's a snake they may stop it in it's tracks and confiscate it. This may have happened anyway.

There's not much you can do but hope for the best. You can keep calling, but don't say it's a snake if he's not a verified shipper with UPS.


As far as it being "illegal". As far as BG knows it's not "illegal"(depending on the laws for the species in that state), it's against UPS policy unless you're a verified shipper of reptiles though. For some reason, even if you are a "verified shipper" you can still have problems with both Fed X and UPS. You would think they'd straighten this out by now with their employees, but it seems they have not.


Good luck.