Its odd that the bank of scotland has been advertising here in the US, we think to get people to use their bank...
I am with a credit union and do overdraft more often than I would like..
My cousin in law was with a normal bank and over drafted more than she would have liked, they froze her account and refused to do anything to help her.
She has since moved to another bank...
Good luck.. is there any other banks you could use??
Carol