I hate my bank!!!!

[dr del]

Hi,

The moneygrabbing, callous, arrogant festering crotch rots who run the Bank
of Scotland have totally overcome any lingering sense of customer service in
their latest round of customer mailings - so much so I think I may need a
pregnancy test.

The current account I have has never exactly been a beacon of reasonable
charges or service provision but today I got a letter flatly informing me
that it will no longer pay any intrest on credit balances whatsoever.

O.k. it was only ever 0.1% and being in credit is not something I was
terribly familiar with.

But, just to make sure the nut got well and truly screwed to the sticking
place, they have also decided to change the overdraft rules beyond all
reasonable bounds.

Up till now I have had a free £100 overdraft with an additional £200 that
carried a penalty charge of 1.5% if it was used.

Sad to say I have to use the additional £200 facility most months for varying amounts of time to tide me over between the bills arriving and the next dribble of money. I don't think I am all that unusual in this ( I have several friends who live on the very edge of their overdrafts permanently despite good incomes ) and the charges tended to hover around the £0.64 mark per month for me on average.

The new rules however are that ANY use of an ARRANGED overdraft ( up to
£2500 ) will be charged at £1 per day!!!!!

That works out at an increase in my monthly charges for having a £300 overdraft of 4587.5%!!!!!!

How the bejeebus can that be legal or seen as a reasonable charge?

They graciously add that they will, however, no longer charge intrest on the
overdraft amount.

Big whoop. For that amount of charges to be levied through intrest at the
old level the overdrawn amount would have to be £2,000. (er..... that's if my
math is correct ).

Or, to put it another way, I am ( from the 6th of December ) effectively
going to be charged for an extra £1,700 worth of overdraft I do not have.

Merry bleedin Christmas indeed. :-(

So, in the run up to Christmas, I now have approximately six weeks to
somehow find an extra £300 or be charged £30 a month.

I guess this year I get to play the grinch who doesn't give any presents.


dr del

[Denial]

Sorry to hear that

[rabernet]

That's nothing! I got charged 4 overdraft fees of $35 each last week for $5 and under charges. How did I go negative? LaQuinta kindly billed me for my cancelled reservation for Tinley that I canceled 36 hours before the date (and you have until 6 pm of the day of the reservation to cancel).

LUCKILY - LaQuinta reversed the charges (because I had my confirmation e-mail of the cancellation), but it took 3 business days for the money to go back into my account. Once that showed up, my bank agreed to reverse the overdraft fees, so it worked out in the end.

[AaronP]

That's nothing! I got charged 4 overdraft fees of $35 each last week for $5 and under charges. How did I go negative? LaQuinta kindly billed me for my cancelled reservation for Tinley that I canceled 36 hours before the date (and you have until 6 pm of the day of the reservation to cancel).

LUCKILY - LaQuinta reversed the charges (because I had my confirmation e-mail of the cancellation), but it took 3 business days for the money to go back into my account. Once that showed up, my bank agreed to reverse the overdraft fees, so it worked out in the end.

Been there before, I'm leaving my Bank (Bank of America) cause of the stunts they've pulled on my account.

[mainbutter]

I've never had issues with banks..

Yay wells fargo I suppose?

[lillyorchid]

I have Bank of America atm. I HATE THEM! I've had them for 8 months now and can not wait till my CD's are matured. I'm outta there! When I first opened up my account, they charged me monthly to keep my money in my normal checking and in my bill pay checking with them. I went off and got that changed around. As of this past Friday, they billed me once again for some monthly fee of $35. It took my account over by one cents and bang they nailed me with a nice over draft fee. MIND YOU I have my savings account hook up for over draft protection to both my checking accounts. I went storming in there on Saturday demanding that they fix it. I got talked down to, and we went around and around. I told them I wanted my money back now and for that cause. I wanted to close my account out and ya know what... they had the balls to tell me that I could not because my CD's are in a year maturity lifespan with them. WOW just wow. What a bunch of horrib;e people who don't know if they are talking to the right or left hand.

[twistedtails]

You gotta love how they arrange the charges to come out so you get dinged the hardest. For example, the most expensive get paid first, the your left with all the small transactions to get charged individually for(regardless of the order the transactions were made).

[twistedtails]

Been there before, I'm leaving my Bank (Bank of America) cause of the stunts they've pulled on my account.

I had Wells Fargo for a while. Somebody fraudulently used my account, so, they closed my account on me and told me I couldn't bank with them for a year. The hell with them too.

[mikels]

I feel you , I stoped all acounts and closed the 2 I had do to the fee's and reg. I really need an acount but, for now its all cash. I like it like that no credit cards If I dont have the cash I dont need what ever it is I'm looking at. Sorry about what the bank has done to you..

[AaronP]

You gotta love how they arrange the charges to come out so you get dinged the hardest. For example, the most expensive get paid first, the your left with all the small transactions to get charged individually for(regardless of the order the transactions were made).

They actually can't do that anymore, there was a class action lawsuit to stop it earlier this year.