Yay for something WAY OT! Lol, I know a few of you dabble in programming and I was curious about different types of software for creating databases. I'm looking at creating a database where everyone can input data, view that data, but you would have to have certain permissions to CHANGE the data once it's been entered.
Here's what I'm currently doing: my team and I are inputting data into an excel spreadsheet on calls that we listen to (this is for coaching sales and CS agents). We input the name of the agent, location, ID of the call, date of the call, when we listened to it and when the coaching form is returned.
It was a good system when we were putting out only ten or fifteen forms a week. Now that we are putting out HUNDREDS a week... it's not working so well. Too many people are in the same excel form at the same time.
I'm looking for a way to streamline this. It's obviously for a business, but I have a small budget to work with. I'm wondering if any of you tech-wizards out there have any advice?
Thanks ahead of time!
Reply With Quote