Thanks for all the replys. To answer some of you questions the bedding was ll natural shredded aspen bedding, there was only one hide and it was on the side of the tank the uder tank heating pad was but it didnt have a thermostat so I dont know what the tank temp is. We are going to try again but afer reading your replys and some other threads were gonna revamp the setup to better care for the snake. I don't know if the pet store will even give me another one but after what you all said notsure if I should even go that route. What do you think? If a breeder who do you recommend? Thanks again all of you.,