It may not be that they don't care, it may be that they don't know how much YOU care.

When I get something I usually, not always, but usually, send a confirmation.

When I send something I ASSume that if I hear nothing, then all is well.

It's not that caring about your snakes is not good, but once sold, once paid for, it's up to the buyer to decide if he/she wants further contact with you.

I do understand your feelings but if you haven't EXPLICITLY told them you require contact upon arrival, how do they know you really want it?

If I buy from a Show or a store, I feel no obligation to update them on the animal I purchased and I am, once again, ASSuming, that many online purchases are viewed in the same category as any other purchase: I got it, paid for it, am happy with it and see no need, not to be mean but just see no need, to have further contact with the seller.

Perhaps its undereducation of the buyer. Perhaps not.

Just be sure your TOS covers your butt if it's dropped off but not signed for and remember, you SOLD the animal. It is not longer yours. As much as you'd like to know all about it for the rest of forever, your buyer is under no obligation to keep you so informed.

Not whizziing in your Wheaties Jaimie, just trying to provide another point of view.