Big snakes, small enclosures.

[rabernet]

It should mean something. Big or small, a breeder is a breeder. Their business is being questioned with a simple statement, by possible customers. It is their job as the business owners, to upkeep their reputation to those possible customers by simply answering their questions.

It would take 5 minutes out of his day to snap a picture of the monitor caging, resize it and post, or email to those inquiring. Why not show the actual cages on snake bites, vs their feeding cages? That would be a smart and simplistic business move. How about his staff? I'm sure they could do the same with this problem. All the questions would be put to rest by a simple 5 minutes out of their day.

Is that not what business is about? Not just producing quality animals, but what about customer care, both pre and post-purchase? "Forum drama" or not, the questions are still being asked... yet they still go unanswered...

I seriously doubt that Brian's reputation is being ruined over this little thread here on BP.net.

Brian is under no obligation to answer the nay-sayers in this thread. I don't believe a single one of them have even suggested that they were currently in or planned to be in a deal with Brian at the moment, so there's no customer to be satisfied.

This also isn't a BOI type thread either, because there's no "wronged" party here that was wronged by Brian in any type of business transaction. In fact, I don't recall anyone pointing fingers here as having ever done business with or even talked with the man.

This thread has no bearing on whether "I" will do business with Brian in the future (and I sure hope to) and I'd hazard a guess that it will not have any bearing on many other people here who have done or plan to do real business with Brian and not just Monday morning quarterback and critique him.