We need more details about your enclosure. Does your snake have 2 hides? What is her bedding? How hot is her tank? Does she have a hot & cold side so she can thermoregualte her body heat? How long have you had your snake? Was she feeding when you got her? Where did you get her from? Was it a pet store or a breeder? The more info you can give the better equipped we will be to help solve your dilemma.