Thermostat not working? Help.

[coldbloodaddict]

There is a fuse in the Helix...It's most likely blown.

Remove the back and replace it.

[Racquet]

Thanks everybody.

If it is the fuse, is that something that I have to get from Helix?

[2kdime]

I'll bet you can get em at any local hardware store.

[Spaniard]

I've heard good things about the customer service at Helix in the past, why don't you give them a call and have them walk you through some troubleshooting?

[2kdime]

When I was using Helix, I had an issue with one. I called em up and they took care of it in a snap.

I've heard good things about the customer service at Helix in the past, why don't you give them a call and have them walk you through some troubleshooting?

[Racquet]

Thanks for the help everybody, I talked to the people at Helix and they gave me the information for the fuse so I could get them at Home Depot.