I agree with llovelace, just because the snakes are not eating does not mean that they were not eating for the seller. Also just because your other snakes are eating in their enclosures does not mean that the new snakes feel secure in their new enclosures. What are you keeping them in? The smaller snakes may need six quart tubs, and the larger one may need a twenty-eight quart or thirty-two quart tub in rack systems to feel more secure.