The lady at the pet store actually picked out what he was eating for us, so he was eating the same thing. F/T Fuzzie mice. After we went through the whole thing of F/T from petsmart (6 I think) We went to an animal supply and got hopper mice. He ate 2 of those the day we started the "new" feeding suggestion. So far he's only refused 1 feeding and that was about a week ago, but 2 days after that, his eyes turned, so I'm sure he refused due to shedding. The charts the petstore gave us, he only refused 1 time and that again was at a shed. I think it was him getting stressed from new environment, new people, being handled (which we stopped except when I clean his set-up) I was told wait 4 feeds, after the 4th feed he went into shed, so we haven't gotten him out in about a month or so (again, except for cleanings, we just move him to a different enclosure, not really handle him)