It's not a bad response, at least it's a response. My boys and many of their friends have written letters to their congressmen and have received back anything from cookie cutter responses like that one to hand written letters on personal stationary.

BTW: if anyone has any boy scouts in the house, writing a letter to their congressman is one of the requirements for their citizenship merit badge. You might want to get those scouts and others in their troop cranking out a few letters too.