First of all, they had 2-3 snakes in each aquarium, 10 gallon my guess, and the snakes were bigger than Jake. There was dried and moldy poop in the aquariums. There was only 1 hide for the 3 to share. 1 aquarium the old skin was still in the cage on the rocks. We went up to the register to get the feeder mice. We bought hoppers, and apparently they don't come in their own ziplock bags like the 'other' store. Nope, he pulled out 4 individual hoppers out of a HUGE ziplock bag, and stuck them in a little plastic bag (Looks like what you put fish in when you buy them) and then without washing his hands or using sanitizer used the register. Then after he finished ringing us up, he finishes eating behind the counter, without washing hands...........GROSS!! What else did he handle before he handled my snakies' food? IDK call me crazy but I'm kind of paranoid now of feeding these hoppers to Jake.