Hey joanna... I work at a large bank and just filed a bunch of claims for a toledo resident who has autopayments to her gas company there. apparently for the last two years they've been taking $400-500 a month out of her account even though her bills are only half that.
i wonder how many other people have problems with them??
Funny you mentioned that...thats exactly why she let her gas get shut off. With NOBODY living in the house, and her house kept at 65, her bills were like $200...and with her not living there she found it ridiculous. They swore up and down however that they came out and read the meter blah blah blah...

But Jo is right. Our gas AND electric around here are monopolized. Its atrocious the way they get away with this crap...


and in an update. The guy came out today, walked right to the basement, checked all the pipes...turned it on...THEN says "Hey...whats in the box?" He was told...and proceeded to ask if he could see. The light turned on..and he said "Oh sweet!"...then proceeded to ask everything about it...what it was, how big, what it ate, etc. SUPER cool guy....

whatever I guess, LOL.