Hello I recently rescued a 4 year old ball and cannot get the shed off from one of the eyes. I read to soak the snake in warm water then use a qtip to help remove. I tried that and it will not come off, is there anyone here in the Kansas City area that can show me how to remove it ?? Again this is a rescued snake that was not properly taken care of and I'm not sure how long the shed on the eye has been on, I really don't have the extra money to take it to a vet. Any help would really be appreciated, thank you