Remember my post a while ago stating that we had not been able to use our oven for a long time and on August 1st, 2008, we put in a repair request and they said they'd send someone out. We had put in a request at the same time for a leaky toilet. The NEXT DAY someone was out to fix the toilet. No one came to fix the oven. So we waited. A week ago, our stove started acting funny. We are no longer able to safely cook food on it (on a low setting, it causes butter to melt and burn in less than 20 seconds and that is on the LOWEST setting). So last week I told them I wanted someone out on Tuesday (today) to fix it because I needed to be able to fix food for Thanksgiving. The lady put in the request and told me someone would be out on Tuesday. Well its almost 5pm now on Tuesday and the office is about to close, meaning maintenance will stop for the day. This means I won't get my oven fixed today. Well what a surprise. We went to the office at 3:45pm to tell the lady that no one had come out to fix the oven and she tried calling maintenance and there was no answer. She said she'd get in touch with maintenance in the next few minutes and send him down to us. Its an hour later, and still no fixed oven. The guy hasn't even shown up. So I sent my husband out to the office to tell the lady he hasn't shown up and to send the guy out first thing tomorrow morning to fix the oven.

We can't fix anything on the stove right now, so I'm going to tell them that if no one comes out to fix the oven by tomorrow afternoon, I'm having the oven replaced and they can do whatever they want with their broken one. Can I do this? I need to be able to fix food. I have not been able to fix anything in the oven for technically a year, but we only put in a repair request in August. Then the stove stopped working correctly last week, so we have not been able to fix food with the stove. We can only fix food with the microwave or fix non-cook foods like sandwiches and soup.

My husband just got back and he said he talked to a different lady and she wrote down the repair request and said they would send someone out tomorrow morning. She also said more than likely they'd replace it instead of repair it. So no stove for Thanksgiving (idiots!) since it takes a few days to order one in. Rah! I am so angry right now.