When I signed my waiver to become a verified shipper I noticed the "business to business" clause but was told not to worry about it because we could be considered a home business. Now today I had my second go around with my local FEDEX hub in less than a month. Last time it was regarding shipping with Reptster and how "technically" FEDEX does not allow shipping of live animals through a third party account.

This time I tried Reptster again because I would save $25 on shipping and that is just too much of a savings to pass up. Well I drop off the package and get a call about an hour later and the FX employee tells me that the account is delinquent and that I would have to pick up the package. I explained to her that she could switch it to my account, but she refused because she was told by an employee named John that they still would not ship it because he looked up the delivery address and found that it was residential. At this point I called FEDEX to get this sorted out and spent over an hour on the phone and in the end the rep on the phone said he had straightend everything out and that it was good to go.

So, imagine my surprise when about 45 min. later OL' John calls and says he will not ship the package because the delivery address keeps coming up residential. At this point I am about to lose my mind, I have tried to do everything by the book, with the exception of trying Reptster again,( hope they have better luck with UPS ), I got verified, I still bring a copy of my waiver and my box test results incase a newb counter worker freaks at the sight of "live harmless reptile" on the box. Despite all of this, I am still being treated like a scumbag that is trying to smuggle contraband through their system. I mean this guy actually contacted the FEDEX legal department, and had them contact me to explain why he was "technically" correct to not accept the shipment.

Tomorrow I am goin to drive an extra 45 min. out of my way to go to another hub, and I will use my account to ship the order and hopefully I won't get a nit-picky clerk.

I tell you what between the aggravation of shipping stuff out, the sky high costs of shipping, and the fact that most customers think shipping should just be part of the cost of the snake......... man I think I am just going to start selling my stuff wholesale. Plenty of options here in Florida, and I might consider doing a show or two....... I don't know,....I am just frustrated this is for sure.

Thanks for letting me vent....I needed it...and I would love to here others experiences with the business to business issue. Or am I the only one having these nightmares with FEDEX?

Think the wholesalers would like this one? LOL