Ok, I'm at a loss here. My female het albino has shed three times for me now, in her QT tub and now in her nice big rack tub. Each time the humidity was around 75% and the last two times she had a nice rough decor item to rub against. But every time she's shed in pieces and retained at least half the shed.
Now, that's not a huge problem for me...I just soak her and rub her through a towel. The problem is that she can NEVER get the piece on her head and face off, and she's so head shy that I have to take her in to my store friends so they can get the skin off her.

What can I do about this?? Three times now, and the same thing each time! This past time was about a week ago, in her new tub with great humidity the whole time and I had to soak her THREE times...and the stuff on her head and neck is STILL THERE!! It's like she doesn't know how to shed properly.
I don't want to peel the skin off her myself since I'm not confident enough to hold her head tight enough to keep it still. I don't want to hurt her, but what should I do? It's getting tiresome having to take her to the shop every time...