Just try to remember what you felt like, and how many questions you had, when you got your first Ball Python. Take that memory and keep it in mind whenever you see those newbie questions. It really helps cut back on the auto reaction of 'OMG that question is so simple/stupid!' that leads to sometimes overly complicated answers or snide comments.

Some things can be easily answered, such as temp issues and setup problems. But others, like strange behaviors, take a bit more time, effort, and probing to get to the bottom of. Sometimes, after determining all the specs, the only answer to those problems is simply 'it must be something your snake does'.

The key in answering any question, other than knowledge, is patience. Especially when dealing with a panicky, confused newbie.