This is a great topic. One thing that you have to remember is that all "big" breeders were once "small" breeders. The guys that transition from a smaller hobby to a bigger business are the ones that have not only become effecient at taking care of animals but also have learned how to care for their clients. I always say that to me it doesn't matter what size collection, or name a person has, I look for what kind of person they are. I look at their track record with other people that I know. Even snaller breeders have a track record. I know that it's hard for the guy that's just starting out, they need to develope a history of business and you have to start somewhere. Maybe that's when you just have to have a feel for that person. It's funny being in the business for over twenty years now, I've seen a lot of small breeders that came and went because of their disregard of their clients and animals, I've also seen a lot of "big" breeders make a huge splash in the business and then within a few years just dissapear leaving a wake of people that have been screwed.
I guess my view is support the person not the size of that person in the business. And if you're a smalll breeder aspiring to be a larger name in the bisiness, just make it very attractive for people to deal with you. Make your service and qualiity at a level that people just can't help theirselves but to deal with you over the "big" dogs! Or just deal with me (just kidding)Sorry for the long ramble Brian(BHB)