As some of you know i work for comcast cable company........i just wanted to share what happened to me last night. i'll try and make this short



i work the 4pm to 12:30 am shift.......we as a cable company have telephony and we work around the clock to have the service up and running because of 911..........

so my dispatch calls me about 8:30pm i want to say, and they tell me there's a couple of calls (from customers) that there service is going on and off..(more than 3 calls in a certain area is called and outage.....outage is high priority)

anyway i rush out there and i begin troubleshooting..............

a female customer comes out of her house screaming at me, which is no big deal it happens all the time, but this time was different.

remember i work late hours so it's a little scary out there at night by yourself most of the time and you really have to be careful

anyway i'm up in the bucket and i hear her yelling, i try to calm her down and she uses every four letter word in the book to call me (i'm still ok with this, i get cursed at all the time over cable issues,)

but the next thing she said kind of freaked me out her exact words were "you better fix it or i'm going to come out here at @@@@ing SHOOT YOU!

Very dark outside, i'm by myself, and this lady is very upset!

Now i know it sounds weird but i called the cops on her. why in the world would you threaten someone who is trying to fix your problem.....I didn't cause it!

the cops took 25min...........told me filing a complaint is a waste of time.......after the cop spoke to the lady, he told me she was drunk, and stupid and that she was not going to hurt me (the way the cop was saying it was as if i was overreacting!) What if she was serious! how can you tell....thanks for protecting me! I was just trying to do my job!


oh yea i think all of this was because she was watching army wives or something........she wanted to kill me over army wives! i have never seen the show, but it must be good!


i really don't want to come off as a whiny little scared baby, but i thought i had every right to call the cops.......guess i was wrong, the cops made me feel just as bad...................