I need to appologize right off the bat... I'm really angry with this situation but for that reason I'm trying to figure out if it's just the one here, or if it is a bit of a trend. I actually had to cool off for a few days before even posting.

But anyway... Do these places not keep any sort of records? Or even use common sense? Or is this just something where the location near us made a huge mistake and its not likely to happen in the future or at other places?

We had a mother cat have kittens underneath a tool shed outside of my work in a fenced in enclosure. The kittens still had their eyes closed and were far too young to be moved anywhere. We called our local humane society and asked them what we should do for the time being because it's a high traffic area and we didn't want someone visiting our building calling in and having the mother removed. We were advised to just check in on them and make sure the mother had food so that she didn't have to wander too far. We were also assured they wouldn't send anyone out to our work to have any cats picked up and even made sure they had a description... And that in a few weeks they could be moved to a safer location - one of the employees was going to take them all home, and had found homes for all of the kittens.

What happens? They got a call from someone hiking by that there was a female cat wandering around in our back lot, they sent out a truck who took the mother on late Sunday night, and Monday morning all of the kittens were dead. They even let us know over the phone that yes they had come out and picked up the cat. And no, they didn't keep records about things like that.

WTF?!?!