Well, we're going on a month now since I ordered my rack, and I just called Jeff to get a status update. He says it's going to be the end of next week at the earliest before he can get it out. In the mean time I've got 3 tubs full of snakes chilling on my livingroom floor for lack of a better place to put them..
This is getting REALLY frustrating. I'm tempted to ask for a refund and go to Reptile Basics or someone else...