Get this....

Back in January I cancelled my AOL account. I had not used my AOL account in a while. They were charging me for December, so I called this January and cancelled my account. I had an owed balance of so much, but the Rep I talked to had told me they would not charge me the balance, that it would be erased and my account would be cancelled. She said I wouldn't have to pay this amount and that she would erase this amount due, due to the fact I had not used my AOL for some time and the fact I kept getting a run-around everytime I had tried cancelling previously. This was January 12th. I just get an "URGENT" Letter from AOL in the mail stating I owe them money and that it must be paid in full, with my account number. I call the number, to talk to them and explain this to them and the fact I was told that I did not have to pay this sum and it would be erased from my account and I was basically called a liar. The guy said "if this were to been said the account money due would have been erased or my college would have left me a note, so sir I sincerely doubt that you were told a this". I asked to speak to someone else, and they wouldn't allow me to speak to someone else. Each time I had called I was directed to someone who sounded like they couldn't speak a word of english. Now I'm stuck paying a bill I shouldnt be after being told I wouldnt have to, and because I haven't been using their services