Back on 10/9/06 I ordered and paid through PayPal for some display cases from a fellow herper (not a member here to my knowledge). All but one piece arrived several days later but the tower and one display was damaged (acrylic was cracked on both). I contacted the seller and he arranged for UPS to pick up the damaged products. UPS srrived the next day (10/19) and picked it up.

My problem is that I have yet to see a refund for the damaged products returned or the one item that was never shipped. The story (when I can get an answer from him) is that he hasn't yet received a credit from UPS. I finally sent him another email today and again demanded a refund. I don't have much confidence that I'll see my $310 anytime in the near future.

Do any of you have any advice on what I should do? Has anyone encountered any similar problems? If so, how did you resolve it? All thoughts and help appreciated!