I am about to head off to work, and I just feel this yucky feeling (nervousness?) I started this job a few months ago (I am in collections) and it is GREAT money, but every day I get this nervousness that I will screw sumthin up, say the wrong thing to a debtor and either get fired or just feel embarassed in front of my bosses. I am doing OK but not really making my goals, but I need this job cuz, well, the pay is excellent. But I am just so sick thinking of the possibility of saying/doing the wrong thing, setting people up in programs, etc. It is a lot of fast thinking and talking when you get someone on the phone, and sometimes I don't feel like I am trained enuogh to do things in every given situation. And try to talk to someone for help... they are all SUPER busy and it is embarassing to ask the same question a million times! I do have a girl I sit by who helps me out, but she can be pretty abrasive sometimes.
Yikes! Any advice? Will it ever get easier or better? I am a pretty shy person, not a loudmouth or a really outgoing person, but I CAN do good at this, it is the weird situations that throw me!
I hate it! But I love the money..