From the time I was first interested in purchasing a morph, Adam was full of information and very helpful. Once I decided upon the 3 snakes, I received many updates on them. Then once I was ready for shipment, they were shipped the next week. The paperwork was very impressive, as was the packaging itself. (It was better than Christmas!!) I wouldn't hesitate to recommend 8 Ball Pythons to anyone who is looking to buy quality ball pythons. BIG THUMBS UP!!!