I have two animal plastic PVC enclosures for my ball pythons both are being heated by pro products RHP.
I purchased a Herpstat 2 from a local breeder that was having health issues and liquidating everything he had. He told me the Herpstat 2 was perfect and right at a year old and it looks brand new. I got both tanks plugged into it the proper outputs. One is fine but output 2 will not regulate the heat at all and the temperature is constantly going over 90°.
Both outputs are set to Dimming.
I contacted spydet robotics, but their support is not great as it only operates via email which is just not helpful at all… They had me plug in a lamp to each output outlet, and it was fine for the first output, but the lamp will not power on at all in output outlet number 2. Which is strange because the heat panel absolutely is heating up and is very hot to the touch..
I’ve tried doing a master reset several times and I have all the configurations set properly and when I remove the probe, I do get a probe error but I’m just trying to figure out if this unit is completely shot and if I need to buy a new one.
Anyone familiar with how these work?
TIA
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