When I first got my boa I noticed she had something stuck in her vent, was told to use a wet qtip and very gentlely remove it. So I did that, but it was still just as swollen days later. I got her just about a month ago and her cloaca just seems to stay swollen/open all the time. I tried soaking her this past week and she passed a hard urate and it seems as though she was a little plugged up. After she passed all that she has been a lot more active, but a few days later I found her burrowed in her substrate making popping noises and she had a bit mucus in her nose. I took her to the vet and she is doing better now. Her cloaca still seems swollen though.

I've asked the place where I purchased her and they say it's fine and the vet also says it's fine. My BP's vent has never done this so I just don't get how this can be normal.

Right now, since all this virus stuff is making it harder to get treatment for her; I've had to lower her humidity to try to help fight off this RI. it seems like if I get her humidity over 50% she starts to get sick again. I need some advice though, about her swollen cloaca. Is there anything I can do to help her? I'm scared to try another soak if she still has anything lingering from that RI. Also, this isn't the first RI she has had. It seems like Everytime I get the humidity to the recommended level she starts getting sick. Do some boas just do better in lower humidity?

Any advice or information would be helpful. She seems to be doing better. But I always like to ask fellow keepers. You guys have always helped me out! Below is some info on her that I thought may be helpful.

Cage temps:
91-93 hot spot
80-82 ambient
74-75 cool side

Humidity:
Was keeping it around 60-70%
It's now sitting between 30-40%

Last feeding:
3/20

Last shed:
Unknown, I got her about four weeks ago and she has not shed yet.

Age:
Unknown, for size reference (I know it doesn't help much) she is about a foot and a half long.