I wasn’t sure where to post this. Just wanted to share my experience with Reptile Basics. I ordered a few things from them on the 15th, one of which was an LED tank light with the power supply and dimmer. The total was around $30 for this particular item.
Long story short, the LED didn’t work correctly. It would pulse on and off and wasn’t bright at all. I emailed Reptile Basics explaining the situation and received a reply within a few hours saying that a replacement had already been shipped out at no cost.
I got the replacement today and it works awesome! Big thanks to Bobby at Reptile Basics. He will have my business from now on.
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