Hi all. My husband and I just purchased a one year old female ball python from Pet Supplies Plus. She is such a sweetheart, and we were instantly in love. This is the first snake for either of us. I've done a lot of research, and some of the things the employee told me don't seem right. He told me not to worry about cage temp, not to bother with a heatmat. I bought thermometers anyway, and her warm side is only 75 degrees, her cool side 70. He told me she went through a shed last week, but shed yesterday. There is also at least 2 inches of mulch on the bottom of her cage. He told me I only need to clean her cage every 3 months. I can't help but feel ALL of that is wrong. I'm sorry for all the newb questions, but I don't want to be a halfassed snake owner. Can someone give me some right information please? Thank you!!!