Decisions, Decisions

[Neal]

Okay, so I was speaking to a person on the phone about an animal, he had originally wanted $650 + shipping, but after a few weeks he went down to $550 shipped. So I called the guy on the phone and he confirmed $550 shipped fedex priority overnight. So $550 shipped is $550 shipped. Anyways I'm checking my card statements as I do on the 1st of every month and I see he charged me $586.50. Now I'm not really upset about the $36.50 as it's not going to break the bank, however this wasn't the agreed upon price. When I hear a price shipped, that's the total price, no fees, taxes or whatever. Now I'm in Louisiana and he's in Florida so sales tax wouldn't even apply to me, but even if it did, he should of said $550 shipped plus tax. So I'm going to reach out to him tomorrow and seek either a $36.50 refund, or I'm going to ask for a full refund and shop elsewhere. If he says no to both of those then I'll just file a dispute with my card company because I didn't authorize and $586.50 payment, so regardless I'm getting my money back.

My question is, when you're told a price shipped, or you tell somebody a price shipped, that's the actual total price, right? In 13 years of ordering stuff online I've never had this happen to me, especially with animals and I order from places all over. He's a known guy in the community, so that's what gets me, and hopefully there's just a misunderstanding with what he charged me, maybe by default he charged tax, I dunno.

EDIT:
I also purposely left out who I'm dealing with as I want to make sure before I mention his name. I just want other peoples opinions on this.