Anyone else have recent issues when ordering from Reptile Basics?
I was under the impression they were a good company to work with.

I ordered two UTH UltraTherm mats, and a ProExotics Temp gun.
I received only one mat, and what very much appears to be a USED temp gun!

Upon calling, we get an answering machine directing us to an email address that is different than the invoice e-mail address.
The invoice address is "undeliverable." How hard is it to send out an invoice with the correct e-mail address??

Not a good experience so far!