Fed ex nightmare....

[Stewart_Reptiles]

The best advice I have is this;
If the snakes don't survive, and you would like your money back, then keep the receipt (if you have one) of the transaction between you and the breeder. Take the receipt to FedEx and see if they will resolve the issue. FedEx typically has good customer support,

You might think it’s a great advice but it does not work that way.

And this will accomplish NOTHING, Fedex does not cover animal shipments, this is one of the thing you agree upon when becoming Fedex certified.

The only thing that can be claimed with Fedex is a refund of the shipping cost however that claim MUST be done by the shipper and it rarely ever pays off as things can be out of their control (such as delays due to weather), if the package was not routed properly the shipper may be refunded (again shipping will be refunded)

In case of a DOA it’s between the breeder and the buyer, most breeders offer live arrival guaranteed , those using SYR can purchase insurance, other using Reptiles Express or their own Fedex account (must be certified) will simply take the loss and refund the buyer.