Longtime lurker but never been very active on this forum but know y'all are the only ones that can relate to my day today. Sure everyone knows the popular how much would you spend on a ball thread, well until a few weeks ago I was in the $300 range then I fell in love with and add on kingsnake.... Liesen Line Black Pastel Clown, the Addison Clown. First one for sale and a male, I had to have him. Ended up calling Gary and getting a deal worked out for the male and a female clown. Took today off work to receive my shipment, tracking showed it in my local sort facility at 6am, so exited the morning crawls by slowly, around 1030 knock knock it's fed ex, with an Amazon delivery and no snakes?! I get on the phone, explain its live animals and the start a claim and promise they will call back within 2hrs. Nobody calls I'm calling back at 2hrs on dot and get the run around, tracking now says unknown delivery time blah blah they assure me its in the sort facility and missed the truck. Gary is now calling them from his end also getting run around, were thinking with the heat back if it's in Florida on the ground likely dead by around 1pm est. I call them back again and now it never made it to the sort facility it's on an airport loading dock in another state, luckily a slightly colder one! Just spoke with them again and supposedly being delivered tomorrow now and they said they would bring it into the office off the loading dock but refused to open package to remove heat pack despite assurances about snakes being securely packed within. Looks like temps around 83 there and were thinking the heat packs probably dropped to around 90F, not sure if I'll be getting a worlds first or just be the first guy to bury one tomorrow.