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Unbelievable-Designer Ball Pythons
I was planning on purchasing a pastel breeder female from Rob at Designer Ball Pythons. I had made an offer, asked a few questions, and all of which he answered and accepted. I had told him I wouldn't be able to pay until later that day, and he said the deal would only be on if I bought that day. Which was kinda pushy to start. But I asked if he had any FireBees or spiders anyway, and he didn't respond. In that time I had found a Spider I needed more than the pastel, and I decided to let him know instead of being a flake and just not responding anymore. This is the exact response I got:
"Always appreciate the waste of time....I get very few people who make offers and then can't follow through."
I was totally floored. I had let him know, I wasn't being a flake, I did make an inquiry, not a transaction, and frankly, I am a potential buyer who was offering my business. Had it not been for that, I would maybe understand the out of the blue response. But even as a business owner...that is not professional in my book. I said as much (very nicely might I add) and apologized again, and this is what I got back:
"I guess you didn't read my ad correctly or in its entirety. I have absolutely no patience for time wasters, excuse givers, pics collectors and so on.
I'm not having a bad day...I expect adults who offer a price (a low one at that) to actually have the funds to pay for it when I accept. Apparently that wasn't the case either. Now, if you think the problem lies on my end, you might need to take a closer look at the scenario with your eyes open.
Buyers like you I definitely do not need nor want."
It was absolutely unbelievable. He literally managed to call me a child, a waste of time, incompetent with funds, and not thorough.
As a customer I am very disappointed.
As a person I am appalled.
I don't really know what to make of this. I honestly thought that as business owner you would do whatever it is in your power to understand and help a customer. A customer that you rely on your livelihood to continue your business. But perhaps I am wrong?
About 90% of the above paragraph was in the email I sent back to that. I concluded with yet ANOTHER apology, and how I wasn't trying to be rude.
I suppose if you don't mind being pushed around, reprimanded, accused, called a child, a waste of time, incompetent with funds ect. then by all means do business with this guy. But let me tell you from personal experience, it sucks.
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