Started a trade last week with a guy on FB. I checked the BOI first, nothing, looked over his page and saw positive comments from others that had done business with him. He also had several animals for sale. We agreed to send at the same time, he sending immediately after getting confirmation from me. I sent my end out last Tuesday. He received it Wednesday and acknowledged that everything arrived as expected and was alive and well. Then the excuses started.

First it was life problems. Finally on Thursday he claimed he was going to the FedEx office to drop the package off. I didn't hear anything for several hours, finally he contacted me via FaceBook and claimed that FedEx wouldn't take his package because he wasn't authorized to ship, that he needed to go through SYR, and it would go out today.

I sent him a gentle reminder at 10AM this morning. No response. Tried again at 3:30, 5:45, 7:15... Finally a few minutes ago I brought up going to the BOI about it. He claims that he's in the process of getting a business running, but to me this is just unacceptable. His communication has been terrible throughout the entire thing, and the litany of excuse are just maddening.

Any opinions on how to proceed would be greatly appreciated. I don't want to take it up to making a public complaint yet because that's where all semblance of politeness starts to disappear and no one walks away happy. I also can't just bend over and take it. I scrimp and save to afford these animals and it's a big hit for me to get ripped off like this.