So, I just got my first ever live reptile (a het Albino female) that was FedExed instead of picked up... It did arrive before the estimated delivery time, which was nice, but the delivery person didn't even bother to knock on the door, and laid the box down on it's side completely ignoring the GIANT red arrows and labels that said it was fragile, this way up, etc... Is this typical? Should I file a complaint? The blatant disregard kinda pisses me off, but I don't know if it's wise to make waves since FedEx is kind of our only option for shipping at this point.