I'm in charge of reptiles where I work as well and I've had the same trouble with a new BP male we got in. Scared of everything except for when he's being handled. If you look at him in the eyes while he's in his enclosure, he nearly flips himself over trying to strike at you. Been trying to feed the poor little guy with no success so far. Doing my best to clutter up his enclosure. My best bet would be to wait a bit as someone said above. Babies are terrified of everything it seems