MICE DIRECT,, what a JOKE.

[mr.spooky]

Just as a heads up for anybody that is thinking about using them, and might want the opinion of some one that has had some first hand experience.
I wont tell you how I feel about them,, and I wont tell you what I said to Nathan from mice direct, but I can give you the facts of my previous experience with them, and let you decide if its the service you expect.
First, I started calling them at the beginning of Feburary, alway left messages, no one ever answered the phone. Eventualy, I got a call back and said that I had a few questions about a upcoming show that they were going to be at (3-31-12/ 4-1-12). Ther person that called me back told me that I was going to need to call Nathan because he was the one that did the shows. The person told me I needed to leave a message with him because he (Nathan) never answers his phone. Well,,, I left a message on Nathans phone, but he never called back, so I called the origional number (Mice direct) and left ANOTHER message asking if they were still in business, and if so, Id like to place a order to be picked up. FINALLY, the guy from Mice Direct called me back and I told him what I needed, and he said he would have Nathan call me.. Nathan called,, and ask for my Email and this is the Email I got:
From: Show Sales <micedirectshows@gmail.com>

To: liveoakreptiles@yahoo.com
Sent: Thursday, March 1, 2012 2:09 PM
Subject: Perry Repticon Show Feeders



Jason,
Please let me know what sizes and quantities you are needing and I will send you a price quote back next week.

Thanks,
Nathan

And heres what I replied:
On Fri, Mar 2, 2012 at 7:18 PM, Jason <liveoakreptiles@yahoo.com> wrote:

Hi,

Here is a list of what we need:

2 bags pup rats (100 rats)
1 bag small rats (50 rats)
1 bag weaned rats (50 rats)
21 bags medium rats (420 rats)
11 bags jumbo rats (55 rats)

If you can get a price quote before next Tuesday (02/06/12) that would be good.

thanks,
Jason
And then:
From: Show Sales <micedirectshows@gmail.com>
To: Jason <liveoakreptiles@yahoo.com>
Sent: Thursday, March 8, 2012 1:55 AM
Subject: Re: Perry Repticon Show Feeders

Hey Jason,
As long as everything is in stock which it appears that it should be at that time. Your order will come to $1045. You can pay for it at the show and all I would need is a phone number in case there is an issue with your order.

Thanks,
Nathan
FAST FORWARD to today (3-31-12) I show up to the show, found the Mice direct booth, and say "HI ,Im Jason, I placed a order with yall". So after Nathan does something on his phone for about 10 minuets, he tells me "I sent you a Email yesterday morning did you get it?" (NO, I dident get it, because I dident check it yesterday,,,,,,my fault) .anyway,, here it is:

FROM:Micedirectshows TO:liveoakreptiles@yahoo.com Message flagged Friday, March 30, 2012 10:13 AM
Jason,
We currently have a shortage on sm-jumbo rats, and will not be able to fill your whole order. I am checking to see how many med and jumbos we can do right now for you. What we might be able to do is part of your order now and in a few weeks bring some more your way on a Floridia show run. Let me know if that might work? But right now we are looking at maybe 60 Med and 20 jumbos.


Thanks

I laughed in His face and told him that that was WEAK. Thing about it was that they had a whole lot more that what I was asking for in their freezer right infront of me but he said that he couldent sell those to me because those were to be sold at "show price" and not at the "discounted pre order price".

for those that choose to use them,,, I hope you have better luck than I did. Now, I must go so I can place an order with Rodent Pro.
Jason