I ordered Provent-a-Mite from http://www.pro-products.com/ the order was shipped on September 29th. It is now October 31st and I have yet to receive my order. This is absolutely ridiculous. I have contacted them by email 3 times now and although they have replied quickly, they have been of no use. I even contacted USPS and was told that they do not track the packages and have no idea where my order is. This is the only information I received about the shipping.
First-Class Mail International Processed through USPS Sort Facility September 30, 2011, 9:52 am JAMAICA, NY 11430 International Letter
Acceptance September 29, 2011, 4:40 pm MAHOPAC FALLS, NY 10542
I find this outrageous.
I would like to know if anyone knows of somewhere in Canada I can order this product from, I was in need of it when I ordered it and am in even more need of it now as my little buddy has had to deal with the mites since then. I clean his enclosure out completely everyday, wiping it down with a water/bleach solution, including his hides and everything and replacing all substrate. He is doing a good job of drowning them on his own as well, but I hate knowing he has to deal with them.
So please if anyone knows where to order this product from within Canada, or even someone in Canada who has some on hand and would like to sell it to me I would be very grateful, name your price and let me know what the shipping will be. I will never order anything from the States again. Every time I do it is a hassle.
Feel free to PM me or post here in the thread if you are able to help me out.
Thanks in advance for any and all help.