Re: Fedex associates dont know anything about reptiles shipping
Originally Posted by rabernet
I keep all of my official paperwork that I received from FedEx in my glove compartment, so that I can easily run out and get them if I need them. They have verifiable contacts on them, including the live animal shipping desk. To date I haven't needed them.
Also, everyone I've had contact with, within FedEx has been very accommodating about shipping snakes, and I have a rep who is very engaged and involved (and I'm his first snake shipper account). I have no doubt that if I ran into trouble, it would simply take a call to my rep to get it sorted out. I guess my point is - don't be afraid to reach out to your rep - that's what he or she is there for - to help you get these types of situations sorted out for you.
My Rep is very involved. I will call her and see if she can sort things out.
Just wondering, do you write the contents of he package on the box? Is it a requirement with fedex? I couldnt really find info on this in my paperwork.