Quote Originally Posted by SNIKTTIME View Post
Totally agree with you here, and did talk to customer care the day of the original post. Basically the care agent's reaction was the reason why I posted to begin with, she was 100% on my side here. I will obviously post again once I hear back from them, was told 3-5 business days. I am not expecting anything to change on their part honestly, but you never know.
Good. Most people get angry and never come back and start bashing when the problem can be fixed. The careline is what everyone should do if they have a bad visit at Petsmart.